BestLink Netware is an importer/distributor of computer and networking products and specializes in e-commerce. As we continue to grow and expand our product lines, opportunities of employment are available from time to time.
Customer Service Representative
The position requires general knowledge of computer and networking products. Previous technical support is a plus. Most importantly you must be the person who enjoys finding and providing solutions to customers working together with colleagues in positive manner.
- Communication skills- both oral and written are a prerequisite (phone and email)
- The ability to diagnose problems and provide solution to customer queries
- General knowledge of computer/networking peripherals and cables
- Entering purchase orders
- Process product returns
- Product evaluation and testing